One assistant, three live channels
AIFA already sells through web chat, WhatsApp and Telegram. The customer can start in one channel and continue in another without restarting the shopping flow.
How it works
AIFA turns the same catalogue, the same shopping logic and the same customer identity into one sales flow across your website, WhatsApp and Telegram.
AIFA already sells through web chat, WhatsApp and Telegram. The customer can start in one channel and continue in another without restarting the shopping flow.
When the same customer identity is verified across channels, cart, wishlist, saved sizes and delivery details stay aligned. It is one commerce session, not three disconnected chats.
Customers can browse catalogues, ask for styling help, save favourites, choose sizes, checkout, pay online, enter delivery details and track orders inside the same assistant.
Most chat tools give you separate channel bots. AIFA is built around one commerce layer that can be reached from different customer touchpoints.
That is why the customer can browse in WhatsApp, check the cart in Telegram, and finish on the website — without losing context.
Facebook and Instagram are roadmap channels, but web chat, WhatsApp and Telegram are already part of the live flow.
Live demo
Watch the video, then open any of the three demos.
